Social Security Administration makes scheduling changes for Northern Utah

Recently, changes have been made in the schedule Social Security Administration representatives follow in meeting with customers in Cache Valley and Northern Utah. Juan Lucero, a Development Specialist with the Logan office of Workforce Services, said Social Security has a long history of coming to Logan to meet with individuals to answer their Social Security questions. “In the past they used to meet at the old Logan Library but the last four years they have been using our Department of Workforce Services building on the first and third Wednesdays of each month.” Lucero said changes were necessary to that schedule because of greater demand on space at Logan’s Workforce Services Building at 180 North 100 West. “Social Security has agreed to use our building on the third Wednesday of each month (9:30 am to 2:30 pm), as before,” said Lucero. “They can serve 200 to 300 people during that time.” The change in the schedule will include conducting meetings on the second Wednesday on the USU campus at the Taggart Student Center (room 335, 9:30-11:30 am). “A majority of those that Social Security has been serving here at our building twice a month has been college students. They decided they could better serve that population if they had availability on the USU campus.” Lucero said yet another way to speak to Social Security representatives is now possible every Thursday at the Logan Workforce Services building. “Customers can come into our building Thursdays between 10 am and 3 pm and talk to someone at Social Security on the web cam. It’s a very convenient way of meeting them and having your questions answered.” Lucero said it is a service not many are aware of and it has not been heavily used. He said because Social Security workers meet with citizens in the Workforce Services Building there is sometimes confusion regarding responsibilities of the two agencies. “Often we get calls at our office, individuals asking questions about social security issues,” said Lucero, “and that’s not what we do. We help with jobs and unemployment issues and workforce issues and the other services we offer.”

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